3-Hour CE Program: Fair Claims Practices Act & More!

  • November 10, 2011
  • 8:30 AM - 12:00 PM
  • Tustin Banquet Center

Tustin Banquet Center  I  721 W. First Street  I  Tustin 92780

Registration: 8:30 to 9 a.m.  I  CE Programs: 9 a.m. to 12 noon

Member: $15  I  Non-Member: $35

Fair Claims Practices Act & Its Effect on the Broker
(1-hour: Course #133138)

In this review of the most recent version of the Fair Claims Practices Act we look at these and other situations covered by the Act. We review areas the broker should be familiar with to ensure that they are in compliance with these regulations. We look at useful areas within these regulations that can be called upon to help a client when a claim becomes problematic. We will discuss the insurance company's obligations as they relate to the policyholder, and time periods such as response to letters and claims, as spelled out in these regulations.


What is a Public Adjuster and Why Do I Want to Work with Them? (1-hour: Course #224312)

In this class we discuss what a public adjuster does, how they get it accomplished and what they do to help protect the broker's interest when claims strike. What should you the broker do to help in a property claim? Where does the PA bring an advantage to the claim? How do Insurance Companies react? When is a Public Adjuster needed?


What is the Broker/Agent Role in Property Claims?

(1-hour: Course #239048)

Many questions are answered in this one hour class explaining the insured's, Agent/broker's, accountant's roles in handling a major property claim for a business or residential loss. What help should you give in preparing a claim for the policy-holder upon the filing, and during the course, of a claim.


Join us as we welcome Robb Greenspan, SPPA of The Greenspan Company/Adjusters International as our November speaker.  Click here to register online or click here to print the registration form and fax or mail in with payment.


Robb GreenspanRobb is a senior partner at The Greenspan Company / Adjusters International and has been in public Adjusting and Claims consulting since 1976. He has been an educator on insurance and other business  topics since 1989.


Robb's company represents high end residential and commercial property owners when claims arise due to insured perils such as fire, water, wind and theft. Robb is the second generation owner; founded by his father in 1946.


Robb's interest include magic, music and scuba diving, and he is a member of the IBA West, RIMS, National Association of Insurance Adjusters, PIA and a board member of the California Department of Insurance Curriculum Board.

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